Privacy Policy

Last updated: November 27, 2024

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Definitions

Account: A unique account created for You to access our Service.
Application: Refers to WeAppo, the software program provided by us.
Personal Data: Any information that relates to an identified or identifiable individual.
Service: Refers to the Application.
You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data: We collect your name, email address, phone number, and profile picture.
Device Data: We collect notification tokens to enable push notifications for appointment reminders and updates.
Profile Picture: We collect and store your profile picture only with your consent, if you choose to upload one, to personalize your account experience.

Information Collected While Using the Application

With Your permission, We may collect pictures or other data from Your device’s camera or photo library to provide certain features. This information is used only to improve the Service and may be stored either on Your device or on Our secure servers.

Use of Your Personal Data

To provide and maintain the Service.
To manage Your account as a registered user.
To contact You regarding updates or features of the Service.
To manage Your requests and ensure Service functionality.
To comply with legal obligations or resolve disputes.

Data Storage

Your Personal Data, including profile pictures, is stored securely on Google Cloud Storage servers located in Switzerland. Our backend services also operate on Google Cloud infrastructure located in Switzerland. Google Cloud complies with stringent security and data protection standards, and we ensure that your data is processed in accordance with applicable laws.

For more information about Google Cloud's security and privacy practices, please visit https://cloud.google.com/security/privacy.

Retention of Your Personal Data

We retain Personal Data only as long as necessary to fulfill the purposes outlined in this policy and comply with applicable legal obligations. Data collected through Sentry, such as error logs, is retained for a limited period (e.g., 30 days, as configured) and automatically deleted thereafter.

Security of Your Personal Data

We implement industry-standard security measures, including HTTPS encryption and hashed passwords, to protect Your data. Sentry employs robust security measures to protect the data they process. However, no method of transmission or storage is completely secure, and We cannot guarantee absolute security.

Disclosure of Your Personal Data

We may disclose Personal Data only:

To comply with legal obligations or valid government requests.
To protect Our legal rights or investigate potential misconduct.
In connection with a business transfer, such as a merger or sale.
With Service Providers: We use third-party Service Providers, such as Sentry, to monitor and analyze application performance, detect bugs, and improve the functionality of our Service. These providers may process error logs, device information, and limited user data (such as anonymized identifiers) as required to perform these services. Sentry’s Privacy Policy can be found at https://sentry.io/privacy/.

Data Transfers

Your data may be processed outside of Your country of residence, including in the United States, where Sentry's servers are located. We ensure that such transfers comply with applicable data protection laws and that adequate safeguards are in place to protect Your Personal Data.

Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect Personal Data from anyone under 13. If We discover such data has been collected without parental consent, We will delete it promptly.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us via our Contact Form.