Privacy Policy

Last updated: 11th Dec 2024

This Privacy Policy explains how We collect, use, and disclose Your information when You use our Service, including subscription purchases managed through third-party platforms such as Google Play, Apple App Store, and RevenueCat. It also explains Your rights and how We protect Your data in compliance with applicable laws.

Definitions

• Account: A unique account created for You to access our Service.
• Application: Refers to WeAppoAdmin, the software program provided by us.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Service: Refers to the Application and related services, including subscription management.
• Subscription: A paid feature or service purchased via the App Store, Play Store, or RevenueCat.
• You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Data We Collect

Personal Data

We may collect the following types of Personal Data:

• Name and contact details (e.g., email address, phone number).
• Business information (if applicable, e.g., business name, address).
• Subscription details, such as status, purchase history, and renewal information.

Device Data

We collect notification tokens to enable push notifications for appointment reminders, subscription-related updates, or other service notifications.

Subscription and Payment Data

Subscriptions are managed via RevenueCat, Apple App Store, or Google Play Store. Payments are processed entirely by Apple or Google. We do not collect or store sensitive payment information, such as credit card numbers. However, we may receive limited subscription-related data (e.g., purchase confirmation, subscription tier, start and renewal dates) from these platforms to activate or manage Your subscription.

Usage Data

We collect basic diagnostic data (e.g., device type, app version, crash reports) via Sentry to improve the reliability and performance of the Service. This data is anonymized whenever possible.

Photos and Media

With Your permission, We may collect images or media from Your device (e.g., for profile pictures or business galleries). This access can be enabled or disabled in Your device settings.

How We Use Your Data

We use Your Personal Data for the following purposes:

• To provide and maintain the Service, including subscription features.
• To manage Your account and subscriptions.
• To send service-related communications, such as subscription updates and renewal reminders.
• To improve the Service's reliability and functionality through diagnostic data.
• To comply with legal obligations and respond to lawful requests.

Data Sharing

We may share Your data in the following situations:

• With Service Providers: We use trusted third-party providers, such as RevenueCat, Google Cloud, and Sentry, to securely process data for subscription management, data storage, and diagnostic reporting.
• With App Stores: Limited subscription-related information is shared with Apple and Google to verify and manage Your purchases. Refer to their privacy policies for details: Apple and Google.
• With Your Consent: We may share Your data for other purposes only with Your explicit consent.

Data Retention

We retain Personal Data, including subscription-related details, only as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal and tax obligations. Diagnostic data (e.g., error logs) collected via Sentry is retained for a limited period and then deleted automatically.

You may request deletion of Your Personal Data via our Contact Form.

Data Security

We implement industry-standard security measures, including HTTPS encryption, hashed passwords, and secure storage on Google Cloud servers in Switzerland. Payment processing and subscription-related transactions are securely handled by Apple, Google, and RevenueCat, which comply with their respective privacy and security standards.

Data Transfers

Your data is stored and processed on Google Cloud servers located in Switzerland. No data is transferred outside Switzerland unless required by law or explicitly necessary for the functionality of the Service.

Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from children. If You believe that a child has provided us with Personal Data, please contact Us, and We will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page, and significant changes will be communicated via email or in-app notifications. The "Last Updated" date at the top of this page will indicate when changes were made.

Contact Us

If You have questions or wish to exercise Your rights under this Privacy Policy, contact Us via our Contact Form.